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Shock Consult specialises in helping Hair Salon, Beauty Clinic and Spa owners to realise their business goals and achieve them through step-by-step guided coaching programmes.

“I am here to help you grow your client base, make more money, and attract a motivated, winning team so that you can enjoy all the great things you want in life.”

Shock Consult coaching programmes equip owners with a comprehensive set of business tools that will:

  • Reduce stress and re-establish order and efficiency in your business
  • Attract and retain a motivated winning team that shares your vision of success
  • Grow your business in any economic climate
  • Improve your time management skills, enabling you to focus on short and long term goals
  • Help you to stay in control of your business, so that no area is neglected
  • Restore a healthy work-life balance for you

“It has been through my passion and drive for the industry along with my determination to succeed that I have discovered the tools necessary for a successful, profit making business.”

With over 25 years experience owning salons and coaching within the hair and beauty industry, the managing director of Shock Consult, Malcolm Gibbons, has encountered every possible challenge a business owner like you might face.

How our programmes work?

  • Clearly identify short-term and long-term goals of your business.
  • Design a straight-forward strategy of specific and actionable tactics to achieve your desired goals.
  • Identify areas for improvement and growth within your business (marketing, budgeting, HR management, clientèle acquiring and retention).
  • Guide you every step of the way and monitor your progress.
  • Tailored to specific needs of your business.

Malcolm works with Hair/Beauty or Spa owners who …

… are tired from working IN their business and are ready to work ON their business. “I provide One on One tailored coaching to help you get control of your business; make more money and become a lot less stressed.”

Next: Are my services right for you? Learn more about Who I work With


I guarantee that you will be absolutely thrilled with working with me that I will refund your investment if you aren’t completely happy with our work within the first month.

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I discovered Malcolm and first off he helped with ideas and gave me support in getting my team to work harmoniously together. He worked through each of our strengths and weaknesses, and also our personality traits so we all understood each other a lot better. Now we focus on each other’s strengths and appreciate the differences we have as people and things are much better in that department.

Malcolm also helped me make sense of my marketing, in fact he actually got me doing things and not procrastinating. He helped us compete in today’s Salon marketplace with innovative ideas and suggestions that put extra money in the till.

He also helped us recognise the importance of setting goals which has helped contribute to our renewed success. It is so refreshing to be able to pay the bills ON TIME without having to make arrangements to pay them off.

Malcolm has definitely helped with my bottom line profitability and I really appreciate that.

Jackie Warren
People are definitely a company’s greatest asset. It doesn't make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps.
Mary Kay Ash