http://www.shockconsult.co.nz/20091219/competing-for-the-customer-%e2%80%93-4-great-tips-to-creating-a-higher-expectation-of-customer-service/ Over 25 years helping salon owners succeed in business so they can indulge in fun, non-work, life. Sat, 07 Jan 2012 08:27:07 +0000 http://wordpress.org/?v=2.9.2 hourly 1