Having very little managegeral skills learning how to get the best out of my staff member was one of my biggest challenges. Malcolm taught me ways to work around different personalities in order to get the very best out of my staff in order to get a more harmonious working environment.
Malcolm made me look at my services and making my clientele aware of all that my business provides. This has increased turnover and opened up a once previously closed market.
Overall my experience working with Malcolm has been invaluable and I have learnt some great and very helpful things in many areas of business. Having many years within the salon field in areas of ownership and management Malcolm’s advice comes from a wealth of knowledge.
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Jeremy Foster-Moan
Owner/Director
Servilles Barber Auckland
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